The right helper for your family, not just a vacancy.
Childcare, eldercare, housekeeping or a transfer helper already in Singapore. Thoughtful matching and full support from shortlist through to placement.
Every household is different.
Tell us yours.
We match based on your specific household need, not just availability.
Simple steps. No guesswork.
From first conversation to placement and beyond, here is exactly what to expect.
Tell us your needs
Share your household setup, care requirements and timeline. We listen before we recommend.
We shortlist candidates
Matched on experience, language, care background and household compatibility, not just who is available.
Interview and choose
Meet your shortlisted candidates, ask your questions, and decide who feels right for your home.
Paperwork and placement
We handle permits, documentation and coordination. Your helper starts without the admin headache.
No obligation. We typically respond within 2 hours during office hours.
The difference is in how we work.
We are not a portal. We are an adviser. Here is what that means in practice.
We listen before we recommend
Every household is different. We start with your actual needs, schedule, and care requirements before we shortlist a single candidate.
Transparent from start to finish
No hidden steps, no surprise fees, no vague timelines. We walk you through every part of the process so you always know what comes next.
Support that does not stop at placement
We stay available after your helper starts. If something does not feel right, we are here to help you work through it and find a resolution.
MOM registered and fully compliant
EA Licence 24C2490. Every step follows MOM guidelines so you can hire with confidence and full peace of mind.
Trusted by families across Singapore.
A huge thank you to Zai and the team. They really listened to our needs and coordinated everything from start to finish. Bringing a new helper into our home felt manageable because of their care and support.
Jaz Helpers is an agency you can truly trust, especially when things do not go smoothly. They acted responsibly, guided us to the right decision, and the replacement worked out perfectly.
Jaz Helpers were wonderful in helping with our needs and explained everything in detail. Very affordable compared to every other agency I have tried. Highly recommended.
A seamless and pleasant experience from start to finish. Jasmin and Zai were prompt, efficient, and professional. They kept us well-informed and we could not be happier with our helper.
Questions we get
before every hire
Most families have the same concerns. Here are honest answers to the ones that matter most.
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It depends on the type of hire. Transfer helpers are already in Singapore, so the process typically takes 1 to 3 weeks from shortlist to placement.
Overseas hires involve additional documentation, medicals, and work permit processing, so expect 8 to 14 weeks from start to finish.
For work permit renewals, start at least 6 weeks before the expiry date to stay ahead of MOM timelines. We will guide you through each step.
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Yes, always. We shortlist candidates based on your household needs and arrange interviews before any commitment is made.
You get the chance to ask your own questions, assess communication, and confirm fit before moving forward. We never rush the interview stage because a good conversation at the start prevents problems later.
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We offer replacement support. If the placement is not working, we work with you to understand what went wrong and find a more suitable match.
Replacement terms vary by situation, so we walk you through what applies at the enquiry stage so there are no surprises. Chat with us to discuss your specific circumstances.
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Jaz Helpers is registered with the Ministry of Manpower under EA Licence 24C2490. You can verify this directly on the MOM Employment Agency Directory.
Verify our licence on the MOM EA Directory →
Our office is at 1 Jalan Dusun #02-13, Singapore 329363, open Monday to Friday 10am to 8pm and Saturday 10am to 3pm. We encourage you to verify before you enquire.
Still have questions? Chat with us directly — we reply fast.
What does your household need help with?
Choose a category and we will get back to you with suitable options. No commitment needed.